Contact
LOTS is a small studio, so your email comes to us rather than a queue. We read everything and reply within 1 to 2 business days, Monday to Friday.
Or use the form below — it reaches the same inbox.
The quickest way to get an answer
- About an order — include your order number (it starts with #) and we can look it up straight away.
- Something arrived damaged — send a photo with your order number and we will sort a replacement in the same reply. See returns.
- Not sure of your size — tell us which piece you are looking at and we will talk you through it. See sizing.
- Where is my parcel — orders dispatch in 1 to 3 business days, then take 7 to 21 days in transit. Full detail on shipping.
Studio
LOTS Studio
Unit 2, 1204 Finch Drive
Eastgardens NSW 2036
Australia
This is our studio address, not a shopfront, and it is not set up for walk-ins. If you are sending a piece back to us, please email first so we can note it against your order.